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Shipping Policy

Generate a shipping policy for FREE for your eCommerce site, SaaS, or online store.

General

Shipping Policy Title

Customers

Are any of your customers located in the EU or UK?
Shipping Fees

Free Shipping

Do you offer free shipping?

Note: If you offer international shipping, you will be able to specify if free shipping applies to international orders in the International Shipping section.

What type of free shipping do you offer?
Free shipping is limited to:
What type of orders qualify for free shipping?
What type of customers qualify for free shipping?

Shipping Fees

How do you want to list your shipping fees?

You will be prompted to enter this information on the next page.

Shipping Fees Details

Enter the shipping fee and delivery time for each shipping method

Please enter the full description for the estimated delivery time (e.g., 3 - 5 Business Days).

Shipping Fees Details

How many shipping methods do you want to present in the table?

You must select at least one shipping method to begin creating your table.

Fill in the shipping fees you will charge based on how much the consumer purchases.

Third Party Supplier

Do you use a third-party supplier to manage and deliver your orders?

Additional Shipping Details

Do you want to include any other shipping details?

Subscriptions

Do you offer subscription-based (recurring) deliveries?
When will you deliver subscription-based deliveries?
Do you want to include additional details about subscriptions?
International Shipping

International Shipping

Do you offer international shipping?
Where do you ship internationally?
Select the countries you DO NOT ship to:
Select the countries you ship to:
Is free shipping valid on international orders?

Customs Clearance

Do you want to include information about customs clearance processes?
Customers can inquire about the process via:
Link to the customs clearance process
Email address
Phone Number
Other
Delivery Logistics

Order Pickups

Do you offer in-store or curbside pickups?
What type of products qualify for pickups?
When can customers pick up their order?
Do you want to include any other details about pickups?

Delayed Order

Do you want to explain how you will handle delayed orders?

Required if you are a B2C business selling to EU or UK consumers.

How will you handle delayed deliveries due to events inside/outside of your control?
Other

Important: If you have EU or UK consumers, you are required to inform them as soon as possible and provide a new estimated delivery date.

If you sell to customers in the EU or UK, it is required to explain how you will handle delayed orders. If you do not, your Shipping Policy will not comply with EU/UK consumer protection laws.

Shipping Restrictions

Do you have any shipping restrictions?
Please list the shipping restrictions that you would like to include in the policy:
Final Details

Contact Information

How can customers contact you about your Shipping Policy?

Select at least one.

Toll-free phone number

You must provide a standard rate or toll-free phone number if you have EU/UK customers.

Email
Online contact form URL

Term And Conditions

Do you already have a set of legal terms?

E.g., Terms and Conditions, Terms of Use, etc.

Terms URL address
What do you call your terms?

This is how we will refer to your terms in the Shipping Policy.

If you sell to consumers in the EU or UK, please be aware that your consumers have statutory rights which need to be clearly defined in a set of legal terms.
termsgo’s Terms and Conditions Generator can help you create customizable legal terms for your website, ecommerce site, SaaS, online marketplace, or iOS mobile app. Go to your dashboard to start generating your own legal terms right now.

Return Policy

Do you already have a Return Policy?
Return Policy URL address
If you sell to consumers in the EU or UK, please be aware that your consumers have statutory rights which need to be clearly defined in a Return Policy.
termsgo’s Return Policy Generator can help you create a customizable return policy for your ecommerce site, SaaS, online marketplace, or iOS mobile app. Go to your dashboard to start generating your own Return Policy right now.

Other Details

Do you want to include any other details in this policy?
What is the title of this section?
Section details:

Version Date

What is the effective date for this Shipping Policy?

This allows customers to know when your Shipping Policy became valid.